NEWSLETTER

  • You can cancel at any time, on your own, by simply clicking a link and following the instructions

* Your data will not be transferred to any third parties (you will therefore never be registered with any spamming websites or other similar websites)

* Every message you receive will always contain a cancellation link.

  • If you should have any problems following the automatic cancellation procedures (which are nevertheless quite easy), just send us an email and we’ll do it for you

PAYMENT METHODS

The available payment methods are the following:

Paypal/ Credit Card/ Wire Transfer*

PRODUCT DELIVERY METHODS AND TIMES 

The video guides constitute a digital product that can be downloaded entirely via the Internet. Therefore, since it is not a physical product, once the payment has been received via PayPal or credit card, the customer will immediately receive an email containing the credentials necessary to access all the video guides. In the case of payment by wire transfer, the access credentials will only be sent once the full amount has been received. Customers who make their purchase using the wire transfer payment method are encouraged to send us proof of payment.

VISIT CANCELLATION POLICY

Cancellations of online visits or in-studio teaching sessions must be sent to the customer service department at the e-mail address [email protected]. For cancellations received less than 72 hours prior to the visit, the visit will be considered as effectively carried out, while for cancellations received more than 72 hours beforehand, the customer will be reimbursed for the amount paid, minus a €15 processing fee.

For cancellations regarding visits associated with the support program received less than 72 hours beforehand, the visit will be considered as effectively carried out.

SUPPORT PROGRAM

The support program is automatically renewed each month until cancelled by the customer. The customer is free to cancel at any time during the course of the program. The methods and the intervals of the meetings, which must always be held at least 2 times per month, shall be agreed upon with the specialists.   The support program can only be paid for using PayPal’s “recurring payment” method. This will arrange for the amount of €169 to be automatically withdrawn from the customer’s electronic account every 30 days. If PayPal is unable to withdraw the amount owed after two attempts due to insufficient funds or non-compliance with the PayPal policy, the annual service plan will be discontinued

RESPONSIBILITY

Valerio Sarmati shall bear no responsibility for any damages caused to third parties as a result of the improper or illegal use of the information indicated or errors relating to the content, and may not be held in any way responsible for damages caused to the user as a result of the improper use of the products sold through this website.

The replies in the comment section are determined based on information provided voluntarily by the user under his/her own responsibility (which cannot be verified by Valerio Sarmati), and are to be understood as exclusively for informational purposes, and not for diagnostic and treatment purposes, and therefore must not be construed as a valid substitute for the advice of a doctor or a specialist.

Valerio Sarmati shall bear no responsibility for any consequences arising from personal activities that are not consistent with the exclusively informative nature of this website and its products, and may not be held liable for any direct or indirect damages resulting from the use or misuse of the information contained therein.

Valerio Sarmati shall also bear no responsibility for any errors, inaccuracies, or misunderstandings that may arise.